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Covid-19 is changing consumer shopping habits – Quartz

Shopping is largely habit-driven, and those habits are now being shaken up.



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The buying habits of shoppers tend to change slowly. Covid-19, however, has been disruptive enough to shake them up, and companies are trying to take advantage.
Josh Silverman, CEO of Etsy, an online marketplace focused on handmade and vintage goods, described how he sees the pandemic reshaping normal consumer behavior during an Aug. 5 earnings call to discuss the companys recent quarter:
We are all creatures of habit, and shopping is largely habit-driven. There are very few times in ones life…

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