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Elderly couple still chasing $12,000 refund a year after Covid cancelled once in a lifetime family trip to Fiji

It was meant to be a once in a lifetime holiday, but it has become a year-long hassle with a travel agent, and time is running out.

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It was meant to be a once in a lifetime family holiday, but it has become a year-long hassle with a travel agent, and time is running out.
An elderly couple in Wellington are still waiting on nearly $12,000 for refunded flights a year after the Covid-19 pandemic scuttled what was to be their last big overseas adventure.
Michele Haines and Vernon Phillips planned to celebrate their 70th birthdays with their children and grandchildren in Fiji last April. It was the most they had ever spent on a…

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